Payment & Purchase Requests

Overview

The Requisitions feature allows users to request approval for payments and purchases across:

  • Office transactions
  • Client / Trust transactions
  • CMA (Controlled Money Account) transactions
  • Matter-related transactions

What This Feature Is Used For

  • Create payment requests for approval
  • Process supplier disbursements
  • Allocate costs to matters or ledger accounts
  • Route transactions through approval workflows

Where It Applies

  • Firm level
  • Matter level

Important Notes

  • Approval is required for all requisitions
  • Requisition type determines available fields
  • Some requisitions support Disbursement Codes (Incurred only)
  • Certain Disbursement Codes are restricted by Office Ledger

How It Works

The system:

  • Captures structured payment requests
  • Applies rules based on requisition type
  • Routes requests to approvers
  • Enables posting to the relevant ledger once approved
  • Auto-populates fields where configured 

Requisition Workflow (Standard)

All requisitions follow the same core workflow:

Standard Steps

  1. Select Requisition Type
  2. Complete required fields
  3. Select Approver
  4. Enter Reason
  5. Attach documents (optional)
  6. Save requisition

Example Workflow

Purchase > New Disbursement (reference workflow for all requisition types)


Step 1 – Open Requisition

  • Click Create New (+) → Requisition
  • OR open a Matter → Requisition +

Step 2 – Complete Details

  • Select Matter (if using Create New +)
  • Select Type → Purchase Request 
If a Disbursement Code is selected, relevant fields are automatically populated.

Step 3 – Continue Completing Details

  • Select Pay To (if not auto-populated)
  • Enter Amount (If not using Disbursement Code)
  • Select Tax Code (if not auto-populated)

Step 4 – Approval

  • Select Approver
  • Enter Reason

Step 5 – Finalise

  • Attach documents (optional)
  • Click Save

Which Requisition Type Should I Choose?

Requisition TypeWhen to Use
Purchase → New DisbursementUse when you have received a supplier invoice that needs to be recorded against a matter and no existing anticipated disbursement exists.
Purchase → Anticipated DisbursementUse when an anticipated disbursement has already been recorded on the matter and you have now received the supplier invoice that needs to be matched against it.
Payment → New DisbursementUse when making a new payment from the Office Account for a matter-related disbursement that has not previously been recorded.
Payment → Anticipated DisbursementUse when paying an existing anticipated disbursement from the Office Account to the supplier or third party.
Payment → TrustUse when making a payment directly from a Client/Trust Account.
Payment → CMA / InvestmentUse when making a payment from a Controlled Money Account (CMA), Investment Account, or Deposit Account.
Payment → Office ExpensesUse for non-matter office payments, such as staff reimbursements or office expenses that are allocated directly to a General Ledger account.
Payment → General Ledger DisbursementUse when making a payment from the Office Account that should appear on a matter but also be allocated to a specific General Ledger account.
Matter → Matter TransferUse when transferring funds from one matter to another.

Requisition Type Variations

Requisition TypeKey Behaviour
Purchase > New DisbursementStandard workflow, supplier required, may support Disbursement Codes
Purchase > Anticipated DisbursementLinks to existing anticipated disbursement, auto-fills fields
Payment > New DisbursementMatter payment, may support Disbursement Codes, payment method may auto-fill
Payment > Anticipated DisbursementUses existing anticipated record, auto-populated values
Payment > TrustTrust ledger only, no Disbursement Codes
Payment > CMA / InvestmentRequires deposit account selection
Payment > Office ExpensesNon-matter Office payments (not available from Matter view). Client/Trust accounts cannot be selected.
Payment > General Ledger DisbursementRequires GL account, subject to Office Ledger restrictions. Allocation Target is not required.
Matter > Matter TransferAvailable only from Matter view, used to transfer funds between matters

Matter Context Differences

Accessing Requisitions from a Matter

When creating a requisition via Matter → Requisition (+):

Key Differences

  • Office Expenses are not available
  • Matter to Matter Transfer becomes available

Matter to Matter Transfer (Quick Steps)

  • Select Type → Matter Transfer
  • Choose Office or Client/Trust
  • Select Cash Account
  • Enter Required Date + Reason
  • Select Destination Matter + Approver
  • Click Request

Disbursement Codes in Requisitions

New Feature

Disbursement Codes automate requisition entry for Incurred Disbursements by pre-filling financial and descriptive fields. If an expected Disbursement Code is not available, refer to the Office Ledger Restriction section below.

Benefits

  • Faster processing
  • Improved data consistency
  • Accurate ledger coding

System Behaviour 

When a Disbursement Code is selected:

  • The system retrieves mapped values
  • Fields are auto-populated
  • Ledger rules determine availability

Users will see:

  • Filtered list of valid codes
  • Auto-filled requisition fields

Auto-Populated Fields

Code FieldRequisition Field
AmountAmount
Tax CodeTax Code
DescriptionReason
Supplier / PayeePay To
GL AccountPay To Account
Manual entry is only required where values are not supplied by the code.
These values are retained throughout the approval and posting process and are available when creating the resulting Purchase, Payment or General Ledger transaction.

Office Ledger Restriction

Some Disbursement Codes (used in Incurred General Ledger Disbursements) are restricted by Office Ledger.  

Rules:

  • Each Disbursement Code is assigned to a specific Office Ledger.
  • Only matters linked to the same Office Ledger can use the code.
  • Codes that do not match the matter's Office Ledger will not be displayed.

Best Practices & Key Rules

  • Use Disbursement Codes for recurring costs
  • Confirm requisition type before starting
  • Ensure supplier exists in Directory
  • Use clear, auditable reasons
  • Attach supporting documents where required
  • Disbursement Codes apply to Incurred Disbursements only
  • Some fields may auto-populate based on configuration