Open Banking (Bank Feeds) Setup (AU Only)

Overview

The Open Banking integration feature allows you to securely connect your bank accounts to the system via the Basiq API

Both Client/Trust and Office bank accounts are supported, but all accounts must be set up before use.

Benefits:

  • Automated import of bank statements
  • Single source of truth for bank activity
  • Reduces manual statement uploads 

What is Open Banking

Open Banking allows your accounting system to:

  • Securely retrieve bank statements
  • Store statements in the system for review
  • Provide a starting point for manual reconciliation

Why it matters:

  • Avoids manual statement entry
  • Provides visibility of bank activity
  • Prepares the data for reconciliation

Enabling Open Banking

Step 1: Bank Activation

Open Banking must be enabled at your bank before connecting. See your provider's instructions: Connecting Business Accounts via CDR

Step 2: Firm Entity Setup Requirements

Ensure the Firm Organisation entity is complete:

FieldRequirement
Organisation NameMust match your Company/Firm name
Organisation NumberValid ABN/Company No; system validates format
EmailMust be configured for notifications
Open Banking cannot be configured until these details are complete.

Configuring Bank Accounts

  1. Navigate: Banking → select your bank account
  2. Click Update Account (top right)
  3. In Bank Account Configuration, select Configure
  4. Enter Bank Account detailsSave
  5. Reopen Bank Account ConfigurationOpen Banking option becomes available
  6. Enter mobile number → click Connect to your bank
  7. Enter verification code sent to your mobile
  8. Select your Bank
  9. Enter Banking login credentials
  10. After successful login → click Done
Bank account is now connected to Open Banking.

Importing Bank Statements

Once connected, you can import statements: 

StepAction
1Navigate: Bank Account → Bank Statement
2In Actions, click Refresh Bank Feeds
3Statements will appear in the Bank Statements table

Notes:

  • If the account has prior reconciliations → statements start from last reconciled date
  • If no prior reconciliations → statements start from first day of previous month
Refresh regularly to keep your bank statement list up-to-date

Proceeding to  Reconciliation

  1. Navigate to Reconciliation manually
  2. Use imported bank statements to match transactions
  3. Post transactions and reconcile as usual
Reminder: Imported statements do not create reconciled transactions automatically- manual reconciliation is required. 

Best Practices

DoDon’t
Verify Firm Entity details before connectingConnect accounts without completing firm setup
Use mobile verification accuratelyIgnore verification prompts
Refresh bank feeds regularlyLet statements become outdated
Check imported statements for accuracySkip reviewing imported data
Import all active bank accountsOnly import some accounts and miss statements
Keep bank credentials secureShare login credentials
Track last imported dateAssume all historical statements are imported automatically