Open Banking (Bank Feeds) Setup (AU Only)
Overview
The Open Banking integration feature allows you to securely connect your bank accounts to the system via the Basiq API.
Both Client/Trust and Office bank accounts are supported, but all accounts must be set up before use.
Benefits:
- Automated import of bank statements
- Single source of truth for bank activity
- Reduces manual statement uploads
What is Open Banking
Open Banking allows your accounting system to:
- Securely retrieve bank statements
- Store statements in the system for review
- Provide a starting point for manual reconciliation
Why it matters:
- Avoids manual statement entry
- Provides visibility of bank activity
- Prepares the data for reconciliation
Enabling Open Banking
Step 1: Bank Activation
Open Banking must be enabled at your bank before connecting. See your provider's instructions: Connecting Business Accounts via CDR
Step 2: Firm Entity Setup Requirements
Ensure the Firm Organisation entity is complete:
| Field | Requirement |
|---|---|
| Organisation Name | Must match your Company/Firm name |
| Organisation Number | Valid ABN/Company No; system validates format |
| Must be configured for notifications |
Open Banking cannot be configured until these details are complete.Configuring Bank Accounts
- Navigate: Banking → select your bank account
- Click Update Account (top right)
- In Bank Account Configuration, select Configure
- Enter Bank Account details → Save
- Reopen Bank Account Configuration → Open Banking option becomes available
- Enter mobile number → click Connect to your bank
- Enter verification code sent to your mobile
- Select your Bank
- Enter Banking login credentials
- After successful login → click Done
Bank account is now connected to Open Banking.
Importing Bank Statements
Once connected, you can import statements:
| Step | Action |
|---|---|
| 1 | Navigate: Bank Account → Bank Statement |
| 2 | In Actions, click Refresh Bank Feeds |
| 3 | Statements will appear in the Bank Statements table |
Notes:
- If the account has prior reconciliations → statements start from last reconciled date
- If no prior reconciliations → statements start from first day of previous month
Refresh regularly to keep your bank statement list up-to-date
Proceeding to Reconciliation
- Navigate to Reconciliation manually
- Use imported bank statements to match transactions
- Post transactions and reconcile as usual
Reminder: Imported statements do not create reconciled transactions automatically- manual reconciliation is required.
Best Practices
| Do | Don’t |
|---|---|
| Verify Firm Entity details before connecting | Connect accounts without completing firm setup |
| Use mobile verification accurately | Ignore verification prompts |
| Refresh bank feeds regularly | Let statements become outdated |
| Check imported statements for accuracy | Skip reviewing imported data |
| Import all active bank accounts | Only import some accounts and miss statements |
| Keep bank credentials secure | Share login credentials |
| Track last imported date | Assume all historical statements are imported automatically |