Office Receipts

Overview

Office Receipts can be processed from:

  • Office Cash Account
  • Matter
  • Invoices screen

This guide explains how to record receipts, issue them directly to matters or invoices, and how to file them automatically.


Processing Office Receipts

Office Receipts can be accessed from multiple system menus:

Menu PathNotes / Callouts
Home → Create new (+) → Office ReceiptQuick access for general receipts
Home → Banking → Office Account → ReceiptAccess via cash account ledger
Dashboards → Accountant Dashboard → Office Account → ReceiptBulk processing or dashboard access
Invoices → All Invoices → Tick invoice → Actions → Record ReceiptReceipting directly to invoice

Recording an Office Receipt

Step-by-Step Guide 

Step 1 – Access Office Receipt

Navigate via one of the menus above

Choose the path that fits your workflow. Screens may vary depending on your role and permissions.

Step 2 – Select Account

  • Received to Account pre-populates if accessed from the Office Account.
  • Otherwise, select the relevant Office Cash Account.

Step 3 – Received From

  • Type a name to select an entity from the directory.
  • If the entity does not exist, a purple New icon appears → a new entity card will be created automatically.

Step 4 – Invoice Population

  • If the client has outstanding invoices, the system populates all matters with invoices.

Step 5 – Receipt Method

  • Choose from the dropdown.
  • A pop-up screen may appear depending on the method → complete required fields → Save.

Step 6 – Payment Information

  • Enter Amount.
  • Check Posting Date (date recorded) and Original Date (funds received).
  • Enter Reason or accept default.
  • Add Memo if relevant.

Step 7 – Allocations

  • Click Add allocation to allocate funds to:
    • Matter
    • Invoice
    • Account
  • Type in matter number, entity, or invoice → allocation fields pre-populate.
  • Repeat Add allocation if multiple allocations required.
  • For Tax Exclusive receipts, toggle off Tax Inclusive.
  • Total is shown in the bottom right.

Step 8 – Post Receipt

Click Post or Post and New to complete.

Verify all allocations, amounts, and dates before posting. Posting is immediate.

Issue a Receipt from a Matter

StepActionNotes / Callouts
1Navigate to relevant MatterUse Matters screen
2Open Office LedgerMatter Actions → Office Ledger
3Click Post ReceiptDropdown menu option
4Select Received to AccountOnly if multiple accounts exist
5Received From auto-filledBased on client
6Choose Receipt MethodComplete pop-up → Save
7Enter Amount, Posting Date, Original DateCan type or select from calendar
8Update Reason and MemoOptional but recommended
9Post receiptClick Post or Post and New

Issue a Receipt Directly to a Client Invoice

StepActionNotes / Callouts
1Navigate to Invoices → All Invoices-
2Click Ellipsis → Receipt InvoiceNext to issued invoice
3Select Received to AccountDropdown list - only if multiple accounts exist
4Confirm invoice detailsPre-populated
5Choose Receipt MethodComplete pop-up → Save
6Enter Amount, Posting Date, Original DateVerify dates
7Update Reason and MemoOptional
8Post receiptClick Post or Post and New

Filing Office Receipts

StepActionNotes / Callouts
1Navigate to Settings → Firm SettingsTop menu
2Click Notification Preferences-
3Expand MattersClick arrow
4Select Office Receipt Posted → FileClick Save
5Automatic filing works only for receipts allocated to a single matterMulti-matter allocations require manual filing

Best Practices

  • Verify Received From, Account, Amount, and Dates before posting.
  • Use allocations carefully when splitting receipts across multiple matters or invoices.
  • Maintain clear Reason and Memo entries for audit trails.
  • For receipts posted from Matter, ensure correct matter selection to avoid misallocation.
  • Use tables for quick reference when issuing receipts to multiple invoices or matters.
  • Post immediately; check ledger balances after posting.

Need to reverse a receipt? Follow the Reversing Office Receipts Guide