Overview

This guide covers the steps to reverse an Office Receipt either:

• Directly from the Office Cash Account
• From a Matter card

There are two ways to access the Office Cash Account:

• Option 1: Banking tab on the main navigation menu
• Option 2: Accountant Dashboard

The user requires the Reverse Transaction permission to carry out the instructions in this guide.

Before You Reverse an Office Receipt

An Office Receipt involving a Statutory Deposit cannot be reversed using this workflow.

Reconciled Receipt

An Office Receipt included in a completed bank reconciliation must be removed from the reconciliation before the Reverse action becomes available.

To undo the reconciliation:

1. Open the relevant Office Cash Account.
2. Open Reconciliation.
3. Open Settings.
4. Select View Reconciliation History.
5. Locate the most recent reconciliation.
6. Select Undo Reconciliation.
7. Confirm the action.

Only the most recent reconciliation can be undone.

If the receipt belongs to an older reconciliation, undo each later reconciliation first, working backwards until the required reconciliation can be undone.

Complete the affected reconciliations again after correcting the receipt.

Receipt Matched in an Open Reconciliation

If the receipt is matched within an open reconciliation:

• Open the current Reconciliation
• Locate the matched receipt
• Unmatch the receipt from the bank entry
• Open the receipt again
• Select Reverse

The transaction details display Transaction is matched in reconciliation while the receipt remains matched.

Receipt Included in a Deposit Slip

An Office Receipt can be reversed after it has been included in a deposit slip.

The deposit slip does not need to be reversed first.

When the receipt is reversed, Efimis:

• Creates the required correcting entries
• Reverses the receipt allocations
• Updates the relevant cash account and ledger balances
• Retains the original receipt and deposit slip for the audit trail

The deposit slip is not automatically reversed.

Reverse the deposit slip separately only when the deposit itself needs correcting.

If the receipt or deposit has been included in a completed bank reconciliation, undo the reconciliation before reversing the receipt.

Office Cash Account

Accessing the Office Cash Account

Reversing the Receipt Transaction

Step 1 – Locate Transaction

• Find the relevant receipt transaction in the Cashbook Entries list.
• Click the transaction line to open details.

Step 2 – Initiate Reversal

• Select Reverse at the bottom right of the transaction screen.

• If Reverse is unavailable:

  • Undo the completed reconciliation, or

  • Unmatch the receipt from the current reconciliation

• Return to the receipt after completing the required action.

Step 3 – Set Reversal Date

• The Reversal Date defaults to the original posting date. This can be changed but cannot be earlier than the transaction date.
• Edit by typing or selecting from the calendar if needed.

Step 4 – Add Reason

• Enter a clear Reason for the reversal. This field is mandatory.

Step 5 – Complete Reversal

• Click Reverse at the bottom right of the pop-up.
• The relevant ledger balances and reporting are updated after the reversal has been posted.

The reversal is retained permanently as part of the audit trail. Review the transaction details carefully before selecting Reverse.

Matter

Step 1 – Access Matter

• Navigate to the relevant Matter.
• From the Matter Card, select Office Ledger.

Step 2 – Open Ledger Entries

• Click Ledger Entries from the dropdown menu.

Step 3 – Locate Receipt

• Find the receipt transaction and click the Ledger icon to view details.

Step 4 – Initiate Reversal

• Select Reverse at the bottom right of the transaction screen.

  If Reverse is unavailable, check whether the receipt is matched or included in a completed reconciliation.

Step 5 – Set Reversal Date

• The Reversal Date defaults to the original posting date. It can be changed but it cannot be earlier than the original transaction date.
• Amend if required using the calendar or by typing.

Step 6 – Enter Reason

• Enter a clear Reason for the reversal. This field is mandatory.

Step 7 – Complete Reversal

• Click Reverse at the bottom right of the pop-up.
• Ledger updates immediately and all changes are logged for audit.

What Happens After Reversal

After the Office Receipt has been reversed:

• The original receipt is marked as reversed

• A separate reversing transaction is created

• The original receipt allocations are reversed

• The relevant ledger balances are recalculated

• Journal and ledger entries are reversed

• The original receipt remains visible in the transaction history

Where the receipt was allocated to an invoice, the applicable invoice balance is restored.

Reversing In Prior Periods

Review the Reversal Date before completing the reversal.

A reversal cannot be posted:

• Before the original transaction date

• Into a locked or closed ledger period

• To a locked, closed or inactive account

Use Ledger Locking to prevent transactions from being posted into previously reported accounting periods.

Best Practices

• Confirm that you have selected the correct receipt
• Check whether the receipt is matched or reconciled
• Review the original receipt allocations
• Confirm whether the receipt is included in a deposit slip
• Enter a clear and descriptive Reason
• Review the Reversal Date before confirming
• Check the resulting invoice and Matter balances
• Complete any affected reconciliations again
• Follow your firm’s approval and compliance procedures
• Enter a replacement receipt only after the incorrect receipt has been reversed