Reversing Office Receipts

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Overview

This guide covers the steps to reverse an Office Receipt either:

Directly from the Office Cash Account
From a Matter card

There are two ways to access the Office Cash Account:

Option 1: Banking tab on the main navigation menu
Option 2: Accountant Dashboard

Office Cash Account

Accessing the Office Cash Account

Option	Steps	Notes / Callouts
Option 1 – Banking Menu	1. Select Banking from the main navigation menu → Office 2. Click the Office Cash Account from the list	Quick access via navigation menu
Option 2 – Accountant Dashboard	1. Select Home → use My Dashboards → select Accountant Dashboard 2. Click the relevant Office Cash Account in the Office Cash Accounts section	Useful for dashboard-based workflows

Reversing the Receipt Transaction

Step-by-Step

Step 1 – Locate Transaction

Find the relevant receipt transaction in the Cashbook Entries list.
Click the transaction line to open details.

Step 2 – Initiate Reversal

Click Reverse at the bottom right of the screen.

Step 3 – Set Reversal Date

The Reversal Date defaults to the original posting date.
Edit by typing or selecting from the calendar if needed.

Step 4 – Add Reason

Enter a Reason for the reversal (mandatory for audit trail).

Step 5 – Complete Reversal

Click Reverse at the bottom right of the pop-up.
Ledger updates immediately; visible in reporting.

Always verify transaction details before reversing - reversals are immediate and logged in the audit trail. These cannot be undone once posted.

Matter

Step 1 – Access Matter

Navigate to the relevant Matter.
From the Matter Card, select Office Ledger.

Step 2 – Open Ledger Entries

Click Ledger Entries from the dropdown menu.

Step 3 – Locate Receipt

Find the receipt transaction and click the Ledger icon to view details.

Step 4 – Initiate Reversal

Click Reverse at the bottom right of the transaction screen.

Step 5 – Set Reversal Date

The Reversal Date defaults to the original posting date.
Amend if required using the calendar or by typing.

Step 6 – Add Reason

Enter a Reason for the reversal.

Step 7 – Complete Reversal

Click Reverse at the bottom right of the pop-up.
Ledger updates immediately and all changes are logged for audit.

Reversing In Prior Periods

When reversing an Office Receipt into a previous month, care must be taken with the transaction date selected. To avoid posting into closed or previously reported accounting periods, always use the ledger locking function.

This ensures that entries cannot be posted into locked periods and helps prevent any unintended changes or distortions to reports that have already been run.

Best Practices

Audit Trail: All reversals are logged automatically.
Immediate Updates: Ledger balances are updated immediately — verify before reversing, as reversals cannot be undone.
Permissions: Only users with Office Ledger reversal rights can perform reversals.
Accuracy: Double-check transaction details and dates to prevent accounting errors.