Overview

Firm Statement Preferences control how client/trust and matter statements are generated, formatted, and delivered within the system. These settings help ensure financial statements are presented consistently, professionally, and in line with firm policies and regulatory requirements.

Firm Statement Preferences determine:

• Which statement formats are used
• How financial information is displayed
• How statements are delivered to recipients
• What branding elements are applied

These settings ensure that statements issued to clients and third parties are clear, compliant, and consistent across the firm. 

Statement preferences apply firm-wide and affect all generated statements unless overridden at matter or client level.

Accessing Firm Statement Preferences

To access firm statement settings:

1. Navigate to Settings → Firm Settings
2. In the Reports section, select Firm Statement Preferences

All configurable Statement options will be displayed on this screen.

Statement Types

The system supports multiple statement formats, including:

• Client Statement of Account
• Matter Statement of Account
• Trust Account Statement
• Controlled Money Account (CMA) Statement

Each statement type can be configured independently.

Different statement types may have different regulatory and formatting requirements.

Statement Generation Options (Statement of Account)

These settings control how Statements of Account are produced for clients.

Statement Structure

You may select one of the following options:

One Statement for All Matters

• Generates a single combined statement per client
• Includes transactions from all active matters

This option is useful for clients who prefer consolidated billing information.

One Statement per Matter

• Generates a separate statement for each matter
• Each statement will only include transactions relevant to that specific matter

This option is useful where clients require matter-level reporting or where matters are managed independently.

Do Not Generate Automatic Statements

• Prevents automatic statement generation
• Statements must be created manually when required

Use this option if your firm controls statement issuance manually.

Only one of the above options can be selected at a time.

Additional Statement Options

You can also enable the following:

Include Closed Invoices

• Displays fully paid and closed invoices on statements

Useful for historical reference and transparency.

Include Matter Summaries

• Adds summary information for each matter
• Provides an overview of balances and activity

Helps clients quickly understand account positions.

Apply Firm Defaults to Clients

Selecting this option will:

• Apply the firm's statement preferences to all active clients
• Exclude clients that have custom overrides

Existing client-specific settings will not be overwritten.

Client/Trust Account Statement Settings

These settings control automated client statement generation.

Automatic Client/Trust Statements

You can enable:

Set firm default to automatically generate client statements and email them to clients

When switched ON:

• Client/Trust account statements are generated automatically
• Statements are emailed to clients without manual intervention

This works in conjunction with Notification Templates and Preferences.

Apply Firm Defaults to Matters

Selecting this option will:

• Apply firm statement settings to all active matters
• Exclude matters with custom overrides

This ensures consistent reporting across matters.

Delivery and  Distribution Settings

Statement preferences work alongside notification settings to control distribution.

Available delivery methods may include:

• Automatic email delivery
• Filing in matter documents
• Manual download

Delivery rules are also influenced by Notification Preferences.

Tips & Best Practices

• Review statement preferences annually
• Align statement formats with regulatory guidance
• Use consolidated statements where appropriate
• Enable matter summaries for clarity
• Test changes before firm-wide rollout
• Train staff on statement interpretation

Statement Preferences work closely with Notification Templates and Notification Preferences.