Processing Office Payments
Overview
Office Payments can be processed either:
- Directly from an Office Cash Account, or
- From within a Matter
This guide covers both methods, including how to allocate payments, attach documents, and finalise posting.
Quick Flow
- Access Office Payment screen
- Select Pay From Account
- Enter Pay To
- Review or adjust allocations
- Enter payment details
- Post the payment
Payments are posted immediately and recorded in the ledger. Always review allocations and amounts before posting.Processing Office Payments (General)
How to Access Office Payments
You can create an Office Payment from multiple locations:
- Home → + Create New → Office Payment
- Banking → Office Account → New Entry → Payment
- Accountant Dashboard → Office Account → New Entry → Payment
Step-by-Step: Processing an Office Payment
| Step | Action | Notes / Callouts |
|---|---|---|
| 1 | Select Pay From Account | Pre-populates if accessed via Office Account; otherwise select manually |
| 2 | Enter Pay To | Start typing to search directory or create a new entity |
| 3 | Review Allocations | Purchases / disbursements auto-populate if available |
| 4 | Select Payment Method | May pre-fill if default exists; otherwise select and enter details |
| 5 | Open payment details (ℹ icon) | View or update banking details if required |
| 6 | Set Posting Date | Defaults to current date; can be amended |
| 7 | Enter Reason | Required for audit trail |
| 8 | Attach documents | Use Attach Files or drag & drop (e.g. invoices) |
| 9 | Remove allocations (if needed) | Tick items → click Remove Selected |
| 10 | Add new allocations | Click Add Allocation |
| 11 | Complete allocation details | Enter Matter / Entity / Invoice |
| 12 | Confirm allocation fields | Description auto-populates |
| 13 | Enter Amount & Tax | Include Tax Code and Billing Tax Rate |
| 14 | Check Tax Inclusive toggle | Turn OFF if tax exclusive |
| 15 | Review Total | Displayed bottom right |
| 16 | Click Post or Post and New | Finalises the payment |
Recording an Office Payment from a Matter
When to Use This
- Refunding matter credit funds
- Posting payments directly linked to a specific matter
When created from a matter, allocations default to Matter Credit Funds.
Step-by-Step: From a Matter
| Step | Action | Notes / Callouts |
|---|---|---|
| 1 | Open Matter | Navigate from Matters list |
| 2 | Go to Office Ledger | Via Matter Actions |
| 3 | Click Post Payment | Opens payment screen |
| 4 | Select Office Account | Choose relevant account |
| 5 | Enter Pay To | Select or create entity |
| 6 | Review Allocations | Auto-populates if applicable |
| 7 | Select Payment Method | Add details if not pre-configured |
| 8 | Open details (ℹ icon) | Edit/view payment info |
| 9 | Set Posting Date | Adjust if required |
| 10 | Enter Reason | For audit purposes |
| 11 | Attach documents | Upload or drag & drop |
| 12 | Remove allocations | Tick and remove unwanted lines |
| 13 | Add allocations | Use Add Allocation if needed |
| 14 | Enter allocation details | Matter / entity / invoice |
| 15 | Confirm auto-filled fields | Description + type |
| 16 | Enter Amount & Tax | Include tax settings |
| 17 | Check Tax Inclusive toggle | Turn off if required |
| 18 | Review Total | Bottom right |
| 19 | Click Post or Post and New | Completes payment |
Filing Office Payments
Enable Automatic Filing
Only Firm Administrators can configure this setting.
| Step | Action |
|---|---|
| 1 | Go to Settings → Firm Settings |
| 2 | Select Notification Preferences |
| 3 | Expand Matters section |
| 4 | Locate Office Payment Posted |
| 5 | Tick File checkbox |
| 6 | Click Save |
What Happens When Enabled
- Office Payments are automatically filed to the relevant matter
- Reduces manual filing steps
- Improves document consistency and audit tracking
Tips & Best Practices
- Payments can be created from multiple entry points
- Allocations may auto-populate based on creditor
- Use Post and New for bulk entry efficiency
- Always check totals and tax settings before posting
- Documents can be attached during or after entry
- Need to reverse a payment? Follow the Reversing Office Payments Guide