Processing Office Payments

Overview

Office Payments can be processed either:

  • Directly from an Office Cash Account, or
  • From within a Matter

This guide covers both methods, including how to allocate payments, attach documents, and finalise posting.


Quick Flow

  • Access Office Payment screen
  • Select Pay From Account
  • Enter Pay To 
  • Review or adjust allocations
  • Enter payment details
  • Post the payment
Payments are posted immediately and recorded in the ledger. Always review allocations and amounts before posting.

Processing Office Payments (General)

How to Access Office Payments

You can create an Office Payment from multiple locations:

  • Home → + Create New → Office Payment
  • Banking → Office Account → New Entry → Payment
  • Accountant Dashboard → Office Account → New Entry → Payment

Step-by-Step: Processing an Office Payment

StepActionNotes / Callouts
1Select Pay From AccountPre-populates if accessed via Office Account; otherwise select manually
2Enter Pay ToStart typing to search directory or create a new entity
3Review AllocationsPurchases / disbursements auto-populate if available
4Select Payment MethodMay pre-fill if default exists; otherwise select and enter details
5Open payment details (ℹ icon)View or update banking details if required
6Set Posting DateDefaults to current date; can be amended
7Enter ReasonRequired for audit trail
8Attach documentsUse Attach Files or drag & drop (e.g. invoices)
9Remove allocations (if needed)Tick items → click Remove Selected
10Add new allocationsClick Add Allocation
11Complete allocation detailsEnter Matter / Entity / Invoice
12Confirm allocation fieldsDescription auto-populates
13Enter Amount & TaxInclude Tax Code and Billing Tax Rate
14Check Tax Inclusive toggleTurn OFF if tax exclusive
15Review TotalDisplayed bottom right
16Click Post or Post and NewFinalises the payment

Recording an Office Payment from a Matter

When to Use This

  • Refunding matter credit funds
  • Posting payments directly linked to a specific matter
When created from a matter, allocations default to Matter Credit Funds.

Step-by-Step: From a Matter

StepActionNotes / Callouts
1Open MatterNavigate from Matters list
2Go to Office LedgerVia Matter Actions
3Click Post PaymentOpens payment screen
4Select Office AccountChoose relevant account
5Enter Pay ToSelect or create entity
6Review AllocationsAuto-populates if applicable
7Select Payment MethodAdd details if not pre-configured
8Open details (ℹ icon)Edit/view payment info
9Set Posting DateAdjust if required
10Enter ReasonFor audit purposes
11Attach documentsUpload or drag & drop
12Remove allocationsTick and remove unwanted lines
13Add allocationsUse Add Allocation if needed
14Enter allocation detailsMatter / entity / invoice
15Confirm auto-filled fieldsDescription + type
16Enter Amount & TaxInclude tax settings
17Check Tax Inclusive toggleTurn off if required
18Review TotalBottom right
19Click Post or Post and NewCompletes payment

Filing Office Payments

Enable Automatic Filing

Only Firm Administrators can configure this setting.


StepAction
1Go to Settings → Firm Settings
2Select Notification Preferences
3Expand Matters section
4Locate Office Payment Posted
5Tick File checkbox
6Click Save

What Happens When Enabled

  • Office Payments are automatically filed to the relevant matter
  • Reduces manual filing steps
  • Improves document consistency and audit tracking

Tips & Best Practices

  • Payments can be created from multiple entry points
  • Allocations may auto-populate based on creditor
  • Use Post and New for bulk entry efficiency
  • Always check totals and tax settings before posting
  • Documents can be attached during or after entry
  • Need to reverse a payment? Follow the Reversing Office Payments Guide